When you submit the enquiry form, your enquiry is first stored on our server in Germany and then delivered by email to our mailbox. Storing it before sending makes sure your enquiry is not lost if delivery fails. It contains the same details you entered into the form.
Delivery runs through our own email system at Google Workspace. The provider for users in the European Economic Area is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. Google processes the data solely for us and on our instructions, on the basis of a data processing agreement under Art. 28 GDPR in the form of the Google Cloud Data Processing Addendum.
The handover to our mailbox does not happen from your browser but from our own server. Your IP address and your browser identifier are therefore not transmitted. What is transmitted is only the content you entered into the form, together with your email address as the reply address so that we can answer you directly.
Google Ireland Limited may draw on systems operated by Google LLC, 1600 Amphitheatre Parkway, Mountain View, California 94043, USA, in order to run its services. This can involve a transfer to the United States. Google LLC is certified under the EU-US Data Privacy Framework. In its implementing decision of 10 July 2023, the European Commission established that certified companies in the United States provide an adequate level of protection. The transfer is therefore based on Art. 45(1) GDPR. In addition, Google has agreed to the European Commission Standard Contractual Clauses under Art. 46(2)(c) GDPR. You can request a copy of those clauses from us at info@designmediaads.de.
For technical reasons the record on our server also notes whether delivery succeeded. Our server log files contain only a sequential reference number and, where applicable, a technical error message, none of your details.
We delete your enquiry from the record and from the mailbox once it has been dealt with, and twelve months after the last contact at the latest. If a contract is concluded, we keep the related records for six years under Section 257(4) HGB and, where they are relevant for tax purposes, for ten years under Section 147(3) AO.
Further information on data processing by Google is available at https://policies.google.com/privacy.